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Can I schedule my agent to start 15 minutes or 45 minutes past the hour?

Eugene Cheok
Eugene Cheok
  • Updated

Yes, with the Schedule you can have the start or end time of your shifts at 00, 15, 30 or 45 minutes past the hour!

We went ahead and made this even more granular and shifts can be assigned to the minutes for example, a shift start time can be 12:03 pm and the end time can be 08:33 pm. 

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