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Global Account Settings

Eugene Cheok
Eugene Cheok
  • Updated

As an admin, you can manage and control your company's details within Tymeshift. You can enter your company's name, point of contact, time format, work week, and how you want to group your company's tracked time.

Access General Settings

You can access the General Settings from your Tymeshift WebApp by following the steps below.

In the Tymeshift WebApp:

  1. Hover over the gear icon.
  2. Click on Settings. 

Most common General Settings:

Once you have accessed this page, you can make changes to your settings. We will highlight the most commonly used settings below.

  • Account Details: you can enter your company's necessary information (e.g., name, email, phone number, etc.).
  • Time: you can set up your preferences in regards to the default time format, timezone, week start, calendar start day, time format, etc. For additional tips regarding Timezones, we recommend this article about Setting your account Timezone

Access Advanced Settings

As an admin, you can manage your account's advanced settings under Advanced Options on the Settings page of your Tymeshift Account.

  1. Click on Admin.
  2. Click on Settings
  3. Scroll down and click on Show Advanced Options.

Most common Advanced Settings

In advanced settings, you can find additional useful options for setting up your account and API-related documentation. 

  • Allow/Deny list for agents: this option gives you the ability to restrict your Tymeshift account to only certain users. Check out this article to learn how it works.
  • Connection Management with Zendesk: please refer to this article on How to Re-Authorize Tymeshift with Zendesk.

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