The Agent Permissions page in Tymeshift allows you to export a list of all of your current agents into a CSV file.

To export your agent list, simply follow these steps:

1. Go to Admin.
2. Click on Agent Permissions.
3. Click on the CSV icon located directly below your name or avatar.
4. Find the export in the downloaded files list on your computer.

Note: in the exported file, you will see each agent's Agent ID, Name, Email, and Zendesk Role. Agents that have Tymeshift Admin status or are deactivated will be marked as well.