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Eugene Cheok
Eugene Cheok
  • Updated

Creating Rules lets Tymeshift automatically perform actions based on your specifications. At the moment, the only rule available is to End Day and Delete Timesheet to clean up the times if an agent forgets to clock out for the day. 

More functionality is coming soon under Automations which will replace Rules. Take a look at Automations here on our Roadmap!

Important: Rules feature is designed to work only with the Legacy Agent Activity. Automations will replace this feature for the newer version. Note, that all rules must be deleted when automations are set. 

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