Agent Getting Started Guide Anna Zolot December 01, 2017 04:25 Updated Follow Getting ready to train your agents and not sure how to start? You're in the right place! You can use our guide as a starting point or share it directly with your agents. Check out our agent guides below: Web version PDF version Related articles What will an agent see after Tymeshift is installed? Tracking billable time Agent Views Time Scheduled Manually Add Time to a Ticket Comments 0 comments Please sign in to leave a comment.