Yes. Light agents can use Tymeshift to the full extent and same as any other user, you´ll be charged for their licenses.
Articles in this section
- What does this error mean? This app has prevented the submission of the ticket
- How to update you billing email address where payment receipts are sent
- How does the Channel Filter inside of the Summary Report work?
- Is it possible to enable notifications for all agents without the agent needing to manually allow notifications?
- Troubleshooting installing Tymeshift
- Tracking Available Time
- Generating a HAR file for troubleshooting
- Subscription & Billing FAQ
- Setting up a Tymeshift Sandbox Account
- Installing Tymeshift for Zendesk Chat App