Tymeshift's standalone clock allows your agents to track time on General Tasks, outside of Zendesk. Your agents will be able to clock in and out of General Tasks without needing to access Zendesk.
Please note: You should not add Zendesk Agents here because they will be automatically provisioned. Only when you have this option enabled, you can add Non-Zendesk Users to your account.
How to use the Standalone Clock: