When you opt to use Single Sign On with Google to login your Tymeshift account, you'll be granting Tymeshift the following access:
- View your basic profile info
- View your email address
- Know who you are on Google
Essentially, this means that Tymeshift can see your email address and name. This allows the application to know who you are, and that your email address matches an authorized Tymeshift user and thus allows you to login.
How does authentication within Zendesk work?
The Tymeshift Zendesk App (which lives inside of Zendesk) does not require authentication for individual users inside of Zendesk.
HOW IT WORKS:
Tymeshift detects the user that is logged in via the Zendesk API. The user whom is logged in is authenticated using whichever login method(s) you have enabled in Zendesk. This includes Zendesk Local Login, SAML, etc. This is controlled entirely within Zendesk.
Put simply: When a user logs into Zendesk they also receive permission to access the Tymeshift app via the Zendesk Application Framework.