Oh, the many things you can do with Tymeshift schedules! You can schedule your agents, create shift templates, and more!
Click this link to learn how to change your Schedule Settings and set preferences, restrict agents' access, and set clear rules for your team to follow.
If you are an Admin, you can do the following (hint they're all links so you can learn more):
- Create Shift Templates
- Set Up Intraday Schedules
- Add a Shift to an Agent's Schedule
- Create a Bulk Schedule
- Copy a Previous Week's Schedule
- Approve Time Off, Shift Trades, and Unassigned Shift Requests
If you're an agent you are able to do the following (yep - still links!):
Click on each topic to learn more about exactly what that feature means and how you can use it to make your job easier!