Oh, the many things you can do with Tymeshift Schedules! You can schedule your agents, create Shift Templates, and a whole lot more.
Check out our article about Schedule Settings to learn how to set preferences, restrict agents' access, and set clear rules for your team to follow. Depending on your role and permissions on the team, you may have access to the following features:
If you are an admin, your options are limitless. Click on each topic to learn more about that feature and how you can use it to make your job easier.
- Create Shift Templates
- Set up Intraday Schedules
- Add a Shift to an Agent's Schedule
- Create a Bulk Schedule
- Copy a Previous Week's Schedule
- Approve Time Off, Shift Trades, and Unassigned Shift Requests
If you're an agent, you can do the following (yep - more links!):