Want to allow your agents to Request Time Off using Tymeshift? It’s easy! You can also decide if agents need a manager’s approval to Trade a Shift or claim an Unassigned Shift.
Just follow the steps below to enable these features:
- Click on Schedule (located in the top menu bar).
- Click on Approvals (located on the left-hand menu).
- You will see all Pending Requests from your agents.
- Now, click Approve or Decline on each individual request.
- Your agents will now know whether their request was approved or denied.
If you want to review past decisions you’ve made, Tymeshift stores the history for all of your agents’ previous requests.