The Zendesk Quicktab extension prevents agents from duplicating their Zendesk tabs, which guarantees that tymeshift is able to work at optimal efficiency. We recommend installing this extension to ensure accurate activity tracking.
You can install the Zendesk Quicktab extension from the Chrome Web Store here.
Important: In July 2020, Zendesk announced the removal of the extension from the Chrome marketplace and moved the extension to an open-source project under the Apache license. A new developer relaunched the extension on the Chrome Web Store.
Please note that because this extension is available from a 3rd-party developer, tymeshift does not maintain or offers support for it.