This information only applies to a small group of Tymeshift users. If you are a legacy user, Tymeshift's Chat App still works with Zopim. If you log in to Chat using https://dashboard.zopim.com, then you are using Zopim and should continue reading.
How to use Chat with Zopim
Agents should follow these steps to use Tymeshift Chat with Zopim:
- Login to Zendesk Support.
- Open a new tab in the same browser.
- Login to their Zopim (Zendesk Chat) account at dashboard.zopim.com.
- Agents will now see the Tymeshift Chat App.