Chrome Extension Browser URL Tracking is a new feature that allows you to track the time agent's spend on different websites and automatically associate those websites (based on the URL of the website) with a General Task.
If you're interested in receiving BETA access to this feature, you can apply to join our early access program.
How to install the Chrome Extension: Visit the Chrome Web Store and install the extension.
How to configure a URL to automatically clock an agent into a specific General Task:
How to adjust what time is tracked against whenever a user visits a page which is not associated with a General Task:
How to view Tracked URLs in the Browser History Report: