If you see a pop-up error from Zendesk like the one below, it is typically an easy thing to fix.
The error is likely caused by one of the following issues:
- A temporary internet or internal network connectivity problem
Solution: try submitting the ticket again once the connectivity issue is resolved.
- A connection issue with Tymeshift
Solution: check out our status page to see if any recent issues were reported in your region.
- A connection issue with Zendesk
Solution: check out Zendesk's status page to see if any recent issues were reported in your POD.
Important: if none of the suggestions above work, please reach out to us, and we will help you to identify and resolve the issue.