Profile Fields in tymeshift

Your team might have different skills or be located in different regions. For quick reference, you can create custom fields for your users' profiles. You can choose to add a text field, checkbox, or even a drop-down.

• Create a custom Profile Field
• Set an agent’s Profile Field
• View Profile Fields 

Create a custom Profile Field 

You can easily create a custom Profile Field by doing the following:

1. Click on Admin .
2. Select Profile Fields .
3. Click on the  button.
4. Name the Field.
5. Select the Type of Field you want: text, checkbox, or drop-down.
6. Choose your settings: visible on shift and/or filterable on the Schedule.
7. Click the  button.

Set an agent’s Profile Field 

You can easily set a Profile Field by doing the following:

1. Go to Agent Permissions .
2. Click the Agent’s Name that you want to assign.
3. Click on the Profile section and scroll down to Profile Field.
4. Assign a Profile Field to your agent.
5. Click the button.

View Profile Fields 

Depending on which settings you defined when creating a Profile Field, you can: 

• Make them visible when editing your Schedule for quick reference.

• Filter view by the Profile fields in your Schedule.