Tymeshift counts Solved Tickets a bit differently than Zendesk’s GoodData does. Go here for more information about how Tymeshift calculates Solved Tickets.
Why are my Solved Ticket numbers different in Zendesk and Tymeshift?
Tymeshift counts Solved Tickets a bit differently than Zendesk’s GoodData does. Go here for more information about how Tymeshift calculates Solved Tickets.