Articles in this section

• Why are my Solved Ticket numbers different in Zendesk and Tymeshift?
• How should I choose reporting metrics?
• Can Tymeshift metrics integrate with Zendesk insights (GoodData)?
• Can I see data from before I installed Tymeshift?
• When I calculate the value of a metric myself, I find that it's slightly different than the report. Why? 
• What reports can I run in Tymeshift?