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  1. tymeshift
  2. Forecast
  3. FAQ

FAQ

  • How can I reflect different SLAs for each channel/group in the Forecast?
  • How often is data imported?
  • Can I import my own data to the Forecast?
  • How far ahead will I be able to create a Forecast for?
  • Can I extract the Forecast data?
  • Why do I see unequal FTE counts in different views of the forecast?
  • Are concurrent chats reflected in Forecast?
  • Can I trial Forecast?
  • Why are Workstreams not available on other tymeshift features (summary report, etc.)?
  • How much data do I need to run a Forecast?
  • How can I leverage Forecast to help with Scheduling?
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